About JustAnswer

JustAnswer, rooted in San Francisco since 2003, embodies a straightforward mission: to help people. We’ve revolutionized the way professional services are accessed, making expert guidance available anytime, anywhere. Our platform connects individuals with a network of over 12,000 verified professionals across various fields, including healthcare, legal, technology, automotive, veterinary, and home repairs, ensuring reliable answers that fit any schedule and budget. With a two-decade legacy, we’ve supported 22 million customers across 196 countries, providing answers to over 25 million questions. Our commitment to democratizing access to expert knowledge has made us a trusted ally in solving challenges and obtaining advice around the clock.

Mission

JustAnswer is on a mission to enhance the world by offering guidance and answers, one question at a time. Our goal is to empower individuals by linking them with verified experts capable of addressing a wide array of inquiries and challenges. Being part of JustAnswer means contributing to a meaningful mission: facilitating access to expert knowledge seamlessly and efficiently.

Our Values

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We’re constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

Employee Benefits

• Fully Remote Work Environment
• Competitive Pay
• United Healthcare PPO, Kaiser
• FSA and HSA options, including Dependent Care Spending
• Dental & Vision
• Employer paid Long & Short – Term Disability
• Employer paid life insurance
• $75 monthly Remote-Work stipend
• $360 annual Wellness stipend
• $200 per year for registration fees for fitness events, races, and marathons
• Flexible time off
• 11 company holidays
• 401k with company matching
• Paid parental leave
• Charitable donation matching
• JustAnswer subscription with access to 12,000 experts in over 700 categories