AI Engineer

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Position Summary:

Data and people related transactions stands at core of HR domain. The ability to consume, store, analyze and gain insight from data has become a key component of our competitive advantage. Our goal is to build and maintain a leading-edge AI based platform that provides highly available, consistent data of the highest quality for all users of the platform, including our customers, operations teams, and data scientists. We focus on evolving our platform to deliver exponential scale to NCR Atleos, powering our future growth.

Data & AI Engineers at NCR Atleos experience working at one of the largest and most recognized financial companies in the world, while being part of a software development team responsible for next generation technologies and solutions. Our engineers design and build large scale data storage, computation, and distribution systems. They partner with data and AI experts to deliver high quality AI solutions and derived data to our consumers.

We are looking for Data & AI Engineers who like to innovate and seek complex problems. We recognize that strength comes from diversity and will embrace your unique skills, curiosity, drive, and passion while giving you the opportunity to grow technically and as an individual. Engineers looking to work in the areas of orchestration, data modelling, data pipelines, APIs, storage, distribution, distributed computation, consumption, and infrastructure are ideal candidates.

Key Responsibilities:

• As an AI Engineer, you will be joining HR AI team transforming our People Technology network and improving the quality of our products and services we provide to our customers. This team will leverage cutting edge Artificial Intelligence (AI) and Machine Learning (ML) algorithms to develop solutions for our automated document processing and customer service chat bots. In this role, you are expected to.
• Have full stack expertise to build the best fit solutions leveraging Large Language Models (LLMs) and Generative AI solutions with focus on privacy, security, fairness.
• Have strong engineering skills to design the output from the AI with nodes and nested nodes in JSON or array, HTML formats for as-is consumption and display on the dashboards/portals.
• Build extensible API Integrations with short cycle times, to extract information from sources, integrate with GPT4, receive insights and make them available in intuitive, high performing dashboards
• Build solutions that align with responsible AI practices.
• Envision the solution outcomes to solve for the business problem with actionable insights and design viable solutions to meet the outcomes.
• Understand how AI is interpreting the data set and use that understanding to build prompts that lead to expected outcomes
• Develop and maintain AI pipelines, including data preprocessing, feature extraction, model training, and evaluation.
• Develop clear and concise documentation, including technical specifications, and code ready templates, to communicate complex AI concepts to both technical and non-technical stakeholders.
• Establish best practices and standards for generative AI development within the organization.
• Focus on speed to market and getting products and services in the hands of our stakeholders and passion to transform Human resources industry is key to the success of this role. This requires maintaining a positive and collaborative working relationship with teams within the NCR Atleos technology organization, as well as with wider business. Creative and inventive problem-solving skills for reduced turnaround times are required, and valued, and will be a major part of the job.

Skills Required:

• Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
• At least 1 to 2 years of Experience in implementing enterprise systems in production setting for AI, natural language processing. Exposure to self-supervised learning, transfer learning, and reinforcement learning is a plus.
• Must have strong knowledge of data structures, algorithms, and software engineering principles.
• Experience with designing scalable software systems for classification, text extraction/summary, data connectors for different formats (pdf, csv, doc, etc)
• Solid experience developing and implementing Generative AI like transformers, LLM’s, text embedding’s and with strong understanding of deep learning techniques like GPTs.
• Experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, Hugging Face, Lang chain and/or Llama Index
• Experience with information storage/retrieval using vector databases like pinecone.
• Proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.
• Experience with cloud-based platforms and services, such as AWS, GCP, or Azure.
• Experience with notebooks like Jupyter. And familiarity with data visualization tools and libraries, such as Matplotlib, Seaborn, or Plotly.
• Experience with Agile development concepts and related tools
• Excellent problem-solving skills, with the ability to think critically and creatively to develop innovative AI solutions.
• Excellent written and strong communication skills, with the ability to effectively convey complex technical concepts to a diverse audience.
• Passion for learning with a proactive mindset, with the ability to work independently and collaboratively in a fast-paced, dynamic environment.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement:

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies:

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.