AI Operations Engineer

Our vision in the Corporate Operations Group is to provide all employees with the ability to use current and emerging Artificial Intelligence (AI) capabilities such as Open AI’s ChatGPT, to deliver amazing outcomes for our business, employees, clients and investors.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 54 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone – no matter what role – contributes ideas and drives outcomes.

What role you will play?

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You will play a crucial role in supporting the Macquarie AI Platform to ensure the platform remains stable, patched, incidents are managed and support to the consumers is provided in a timely manner. You will be providing technical expertise and guidance on the use of AI technologies and supporting the Macquarie AI Platforms including tasks such as providing training and support to users, managing the platform operational environments as well as monitoring and evaluating platform effectiveness.

What you offer:

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• Bachelor’s degree in computer science, information technology, AI, or related field
• Experience in technical testing and monitoring of AI or cloud technologies
• Proficiency in data management analysis and operational support activities
• Familiarity with AI and cloud technology, integration, and troubleshooting
• Strong analytical and problem-solving skills
• Excellent communication and collaboration abilities
• Experience in incident management and IT service management frameworks.

We love hearing from anyone inspired to build a better future with us, if you’re excited about the role or working at Macquarie we encourage you to apply.

About Technology:

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Technology enables every aspect of our business, for our people, our customers and our communities. Bring your unique perspective and join a global team who is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow’s technology solutions.

Benefits:

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Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• Hybrid and flexible working arrangements
• One wellbeing leave day per year
• Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
• Paid volunteer leave and donation matching
• Other benefits to support your physical, mental and financial wellbeing
• Access a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

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We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.