AI Product Manager

Ally Financial only succeeds when its people do – and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people – with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role’s specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity:

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally.tech

We are seeking a AI Product Manager to strategize, implement, and manage the growth of AI products across Ally. The successful candidate will become the subject matter expert in AI products to lead and develop strategies focused on innovation. The AI Product Manager will partner with the business and technical teams to present solutions, gather feedback, and maintain relationships in an evolving environment.

The Work Itself:

• Drive strategic planning with the lines of business and product teams for AI development
• Manage a small team to lead efforts on operationalization of AI within their environments, including providing direction, prioritizing tasks, and ensuring execution of the roadmap
• Collaborate closely with other product teams, lines of businesses, engineering, data governance, and data science teams to experiment and implement Generative AI and AI / Machine Learning solutions in production
• Gather, document, and provide business requirements, system requirement specification reviews, analytics requirements, and user acceptance testing for projects and releases that impact the digital channels
• Continuously assess market needs, adapting the product strategy to capitalize new opportunities and address evolving challenges in the AI space
• Support the overall product lifecycle launch and ongoing improvements. Monitor Key Performance Indicators user feedback.
• Identify potential risks and mitigations throughout the product development

Skills:

The Skills You Bring:

• 5+ years of product and / or project management experience, with 1-3+ years domain knowledge of artificial intelligence, machine learning, and data scientist concepts
• Bachelor’s degree in business, marketing, information systems, or related field
• Ability to break a large, complex and ambiguous problem into small well defined use cases and roadmap them. Define appropriate and measurable KPIs for a use case for estimating and measuring business impact
• Experience supporting business units to develop AI Strategies for product
• Flexible attitude, ability to perform under pressure, ability to achieve balance between the right technical and business solution, ability to translate complex technical information into simple terms, commitment to quality, thorough approach, and pride in what we deliver
• Passion for creating leading edge solutions to complex business problems, appetite for career advancement through expanded responsibility, desire to learn new things and work on different teams, interest in solving the puzzle (intellectual curiosity), objective thinking and perspective (courage of our convictions)
• Consulting experience preferred within project or product management

How We’ll Have Your Back:

Ally’s compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on “Doing it Right” and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $110000 – $180000 USD

An individual’s position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.