Engineer 3, AI & ML Modeling

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary:

Responsible for delivering key projects and initiatives by applying data science & engineering, analytics, and novel technologies such as artificial intelligence within the context of CB’s managed security services. Responsibilities include streamlining operations through automation, detecting threats and enhancing analysis through the use of artificial intelligence, and more. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Works with moderate guidance in own area of knowledge.

Job Description:

Core Responsibilities:

• Taking initiative and leadership of a diverse set of projects, from requirements gathering through to completion.
• Designing, testing, and presenting solutions to business problems, including architectural designs and software development.
• Perform exploratory analysis of processes and systems, with an eye toward identifying opportunities for automation and improvements.
• Being an SME (Subject Matter Expert) on matters of Data Science & Engineering, Analytics, and Artificial Intelligence.
• Design, develop, and deploy next-generation solutions to our products and services, including Artificial Intelligence, Generative AI, and more.
• Using logic and AI/ML to create tools to help solve business needs from scratch that enhance functionality.
• Stay current with AI trends and suggest improvements to existing systems and workflows.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Skills:

• Has a strong knowledge of ML (Machine Learning), AI (Artificial Intelligence), LLMs (Local Language Models), and RAG (Retrieve Augmented Generation)
• Has strong programming skills, able to transform requirements into solutions (Python & Go preferred)
• Strong analytical skillset, capable of deriving insights from diverse datasets and presenting them.
• Capable of owning projects through to completion, working with internal stakeholders, and communicating solutions.
• Knowledge of Elasticsearch, Hadoop, Hive, Spark, Flink, Parquet and related technologies preferred.
• Security experience preferred, but not required

Certifications:

• Preferred : Bachelor’s or above in a compyter science related discipline.

Employees At All Levels Are Expected To:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team – make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what’s right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.