Inside Sales Representative

OPT Industries (http://optindustries.com) is a rapidly growing, venture-backed MIT spinout company that focuses on building the next generation of additive manufacturing technology. Working at the intersection of automation engineering, computational design and polymer science, we design and commercially manufacture highly customizable materials and products- everything from medical devices to luxury fashion. Our mission is to transform products by taking an integrated approach from design to manufacturing. As we continue to expand our operation, we are looking for experienced individuals to help drive our market penetration in Cosmetics and our expansion into new verticals. Candidates must be self-motivated, possess excellent communication skills, and thrive in a fast-paced, entrepreneurial, performance-minded team environment.

The location for this position is Medford, MA, USA

Position Overview:

We are seeking a dynamic and results driven Inside Sales Representative to join our team. The successful candidate will play a crucial role in supporting lead generation efforts as well as managing key accounts within the cosmetics and luxury goods markets. As an Inside Sales Representative, you will be responsible for building and maintaining strong relationships with clients, understanding their needs, and driving revenue growth.

Key Responsibilities:

Lead Generation:

• Conduct market research to identify potential clients and industry trends
• Generate and qualify leads through outbound calls, emails, and other channels
• Collaborate with marketing to develop and implement effective lead generation strategies

Account Management:

• Build and nurture relationships with existing clients, particularly large cosmetic brands
• Understand client requirements and provide customized solutions to meet their needs
• Work closely with the production team to ensure timely and accurate delivery of components

Sales Support:

• Collaborate with commercial leadership to develop and execute sales strategies
• Provide product information, pricing, and technical support to clients
• Support the preparation and presentation of proposals, quotes, and contracts to clients

Communication:

• Maintain clear and regular communication with clients to address inquiries and concerns
• Update the CRM system with accurate and up-to-date information on client interactions
• Collaborate with internal teams to ensure a seamless customer experience

Targets and Reporting:

• Set and achieve monthly, quarterly, and annual lead and opportunity generation goals
• Prepare regular reports on lead generation and sales performance activities

Qualifications:

• Proven experience in inside sales, preferably in a B2B environment
• Excellent communication and interpersonal skills
• Self-motivated and results-oriented
• Strong problem-solving skills
• Knowledge of CRM systems; the cosmetics and luxury goods industries are a plus

Benefits:

• Competitive salary and commission structure.
• Health, dental, and vision insurance
• Opportunities for professional development and career advancement
• Dynamic and collaborative work environment

If you are passionate about sales, thrive in a fast-paced environment, and are excited about contributing to the success of a cutting-edge manufacturing company, we invite you to apply for the Inside Sales Representative position at OPT Industries.

OPT Industries is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.