Marketing Development Representative

Why SoftwareOne?

For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.

What you should know about us:

Strip away everything. Strip away our brand, strip away our buildings, strip away our offices. What are we left with? Our people. This is what makes SoftwareOne successful.

Passionate people who live and breathe our values every day, who delight our customers, every day, and who go above and beyond every day. Our culture is unique, and I believe that having the right people and empowering them to succeed, is the absolute key to our success. -Patrick Winter, Founder.

What we expect from our employees:

Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world-class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble, have a remarkably high degree of Integrity and are simply not interested in politics. Our leaders operate with a high level of Discipline but are able to work at Speed manage change in a global economy.

The role

Job Summary

As part of the Global Marketing organization, the Marketing Development Representative (MDR) is a key extension of SoftwareOne’s marketing and sales teams; responsible for converting marketing qualified leads into sales opportunities and generating new and high-quality client prospects and pipeline. MDRs will leverage email, social and phone calls to schedule meetings, answer questions and learn more about what is vital to their prospect so they can facilitate a smooth handoff into the appropriate sales team.

Role And Responsibilities

• Respond to prospective leads from marketing-generated activities and campaigns
• Work with prospects to understand their key business challenges
• Convert prospects into potential customers via telephone and email initiatives
• Research companies of diverse sizes and verticals and identify key contacts; perform account intelligence as needed.
• Proactively generate new, high-quality sales qualified prospects
• Meet all key performance metrics and goals on a weekly and monthly and quarterly basis (including but not limited to; Outreach Tasks, Emails, Phone calls, following internal processes)
• Manage the Outreach (Sales Tool) and CRM databases,
• Understand SoftwareOne’s portfolio of solutions and services and the buying process.
• Analyze data and understand what actions could lead to better results, provide recommendations based on the insights you gain.
• Provide a valuable feedback loop between marketing and sales based on your interactions with leads. You will share insights about lead quality, customer preferences, pain points, and objections.

Success Criteria

KPIs; Lead Response Time, Number of Qualified Leads passed to Sales (Meetings Booked), Conversion rates on Marketing leads

Organizational Alignment

This role is part of the team that bridges the gap between marketing-qualified leads (MQLs) and Sales Qualified Opportunities (SQOs) by following up on marketing-generated leads. In turn, developing sales pipeline both influenced and directly attributed to marketing.
This role reports to Global Director of Lead Management, Sales Activation & Intelligence

What We Offer

• Generous pay with bonus structure
• Independent environment without a lot of red tape where you are empowered to make decisions
  Substantial benefits package that includes:
• Full suite of medical coverage with A+ carriers, Dental, and Vision with strong employer contributions
• Additional voluntary coverage available for Pets, Identity Theft Protection, Accident & Critical Illness
• 401k program with employer matching 50% up to the first 10% of employee’s contributions
• Wellness plan that includes credits to premiums and employer contributions towards the savings plan of your choice
• Access to EAP and concierge services
• Pre-paid legal at no cost
• Abundant time off that includes paid holidays, floating holidays, your birthday off, a volunteer day, and discretionary time off (DTO)
• Employee stock purchase plan
• Learning and development opportunities galore
• Tuition reimbursement
• And much more!
• Specific to Milwaukee-based office employees: company-paid parking
• Winning culture, inclusive environment, and friendly people all over the world
• A remote-friendly organization, with colleagues working remotely either part or full-time

As a culture-first organization, being together is how we learn and grow. We come together in-person for at least 3 days for collaboration, support, and to have some fun. Where there is no physical location, we give all our employees an equal cultural experience through a remote setting.

What You Offer

What we need to see from you

Qualifications:

• Previous experience (1-2 years) in sales, marketing or customer service. An equivalent combination of education and experience will be considered.
• You are proficient with the Microsoft Office suite of applications (Word, Excel, PowerPoint, etc.)
• Proficiency in using CRM and/or other sales tools is preferred.
• You have an internal motivation and drive to succeed in a goal-driven position
• You are willing to learn in a fast-paced sales environment
• You possess the ability to embrace feedback and hold yourself accountable
• You show an eagerness to learn technology basics and apply them to business situations
• You are self-assured, curious, not afraid to pick up the phone and reach out to a cold contact
• You are a hard worker with a strong sense of urgency
• You are a team player and FUN to work with!
• Strong communication skills via phone and email
• Proven, creative problem-solving approach and strong analytical skills
• Strong desire and ability to move up within a sales organization

Join our team and play a vital role in supporting our partner marketing initiatives. Apply today to contribute to the success of our partner relationships and help drive business growth through effective partner marketing!

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.

Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.

Target compensation for this role will be $80K (mix of base salary and bonus) and will be determined based on candidate qualifications, experience, and location.

We are not able to consider candidates residing in the state of Hawaii currently.

Job Function

Marketing & Channel

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.