Product Manager (AI & Data)

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Be a part of something BIG!

The role is responsible to plan and integrate the use of AI and Data Science into Enterprise product offerings through an integrated managed services platform. The candidate needs to understand Enterprise suite of product offerings to identify and explore approaches and tools to integrate AI and Data into productized and customized offering to bring about upsell opportunities and drive operations efficiency.

Make An Impact By:

• Product management to integrated AI and Data solutions into Enterprise Managed Services product offering.
• Explore and identify AI, ML tools and technology with vendors and engineering to integrate into Singtel platform for integrated service offering.
• Create AI and Data driven services to value-add service experience by upselling capabilities and/or drive operations efficiency.
• Manage AI and Data roadmap and corresponding lifecycle for customers’ deployment.
• Establish and enable pre-sales to articulate and pitch AI and Data offering.
• Design and execute AI & Data processes to review, monitor and improve offering.
• Co-create with prospective customers to develop new AI and Data use cases to enrich service offering.
• Work with various stakeholders in Finance, Operations, Sales, Marketing to drive Go-To-Market (GTM) activities and service delivery excellence.

Skills For Success:

• Degree in Computer Science, Engineering, Mathematics, Statistics, or a related field.
• Min 2 years’ experience in AI/ML, software development, analytics, and related roles.
• Good understanding in the use of data in major industry verticals, e.g., retail, logistics, manufacturing, hospitality, healthcare, education, etc.
• Ability to analyse a situation and gather data/info to make decisions (i.e., critical thinking).
• Interest in creating new solutions with AI, ML with the use data tools and technologies.
• Keen interest in of technology developments, market trends, and needs of the enterprise business market.
• Knowledge of IP routing technologies.
• Effective collaboration skills to work in teams to develop and implement new solutions.
• Good problem solving, communication, presentation, and program management skills.
• Ability to work with multiple stakeholders across diverse teams.

Rewards That Go Beyond:

• Full suite of health and wellness benefits.
• Ongoing training and development programs.
• Internal mobility opportunities.