Product Manager, AI/ML

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration, and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle.Our Warsaw office is an incredibly exciting addition to our EMEA expansion. We’re already in UK, France, and Germany, and the new Poland location will act as a global engineering and product development hub alongside our headquarters in Redwood City, California.

Why Box needs you:

Our customers share and collaborate on sensitive information stored in Box including personally identifiable information, intellectual property, and more. With cyber threats on the rise, users continue to be the weakest link in information security and IT security teams need to ensure that such sensitive information is not leaked from their Box instance. That’s why Box Shield is on a mission to tackle challenges of building information security products that work on petabyte scale. Since Box Shield was launched to enable frictionless security, we have consistently expanded this advanced security solution by introducing new capabilities and enhancing existing ones to address a wider range of high-value use cases. Box Shield has become the fastest growing and most widely used add-on product in Box’s history, leading to the expansion of our team.

We are looking for a product manager to join the Box Shield product team and help drive the direction and development of content intelligence and user behavior analytics at scale. As a part of our team, you will work closely with engineering, other product managers, product marketing, customer success, etc. to build machine learning-powered products in the content security space. Your work will affect the experience of millions of users globally and be instrumental in keeping Box a secure and compliant platform for content management, workflow, and collaboration.

What You’ll Do:

• Work with stakeholders such as other product managers of the Box Shield product team, engineering, etc. to define problems to solve with AI/ML, help prioritize and rank solutions, and help productize results of AI/ML products
• Perform gap analysis on existing data, and identify new data sources
• Work with ML Engineering to develop training, manage validation, and test data sets
• Communicate complex concepts and experiments in a clear and effective manner to technical and non-technical audiences
• Interact with Box customers to understand their challenges, discuss solutions, validate and iterate on models
• Write detailed product requirements and acceptance criteria. Partner with engineering to groom backlog and execute against roadmap
• Measure results and iterate on features with a keen eye towards driving metrics that matter
• Work effectively as part of a geographically distributed team

Who You Are:

• 2+ years of experience as AI/ML product manager, software product manager, AI/ML project manager, or business analytics
• Bachelor’s Degree or higher in Computer Science, Engineering, Maths, Statistics, Analytics, Business, or related fields
• Basic knowledge of various machine learning algorithms, including supervised learning, unsupervised learning, reinforcement learning, and deep learning
• Strong grasp of machine learning product lifecycle from goal setting to data collection and labeling to model development, deployment and measurement
• Capable of leading and motivating a team of engineers in a challenging, dynamic and global environment
• Comfortable negotiating technical requirements and dependencies across the technical stack
• Assess, communicate and complete project milestones with manager and team members in a timely manner
• Must speak English proficiently
• Experience of building SaaS products, especially information security, content intelligence, or user behavior analytics, is a plus

Percentage of Time Spent:

• 50% Working with engineers on creating and iterating on ML models, sprint planning, stand-ups
• 20% Interacting with customers, customer success, etc.
• 20% Analyzing metrics
• 10% Supporting collecting data sets

EQUAL OPPORTUNITY:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

For more details on how Box Poland protects your information, please see our Supplemental Personnel and Candidate Privacy Notice.