Senior Solutions Engineer

Riverbed, the leader in AI observability, helps organizations optimize their user’s experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences.

Position:

Title: Solutions Engineer, ANZ

Location: Melbourne, Australia

Travel Requirements: 30% – 40%

Technology Specialization: Unified Observability

Riverbed is seeking a Senior Solutions Engineer to join our ANZ Sales team. This role will join up with Sales resources covering the Victoria region leading sales in to both commercial and government customer accounts.

What You Will Do:

• Become a Solutions Expert and Technical Advisor to customers, internal teams and Channel partners on Riverbed. Able to clearly articulate our USPs, competitiveness and technical capability
• Collaborate with the Sales team, jointly owning the sales cycles, account plans and opportunities
• Interface with internal stakeholders such as Product, Engineering, Professional Services, Channel and Technical teams where appropriate to deliver market demands from prospects & customers
• Supports sales & marketing initiates to help grow and exceed regional goals; e.g.: marketing events, tradeshows, exhibitions, user groups, etc
• Lead activities and outcomes across the Riverbed Presales stages:
• Discovery
• Pitch
• Demo
• Proof
• Commercial Close

What Makes You An Ideal Candidate:

• Experience in a technical pre-sales role, with a solid understanding of enterprise sales cycles and selling motions
• Understanding of one or more of the following areas: Monitoring & visibility solutions, application architecture & performance management, network infrastructure, cloud architecture
• Possess strong communication Able to present both virtually and in-person, tell stories, win followers and translate complex technical designs to business outcomes
• A strong Project Manager, able to proactively manage multiple customer engagements in parallel
• Be sales orientated, able to actively engage in negotiation, influence outcomes, close deals and win new business
• Have a high trust factor, able to handle objections, questioning and counter statements
• Be a solid team player, able to proactively support their stakeholders including sales, PS, support, PM’s, R&D and executives
• Fluent in verbal and written English language

What We Offer:

Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.

Benefits & Perks vary by Country.

About Riverbed:

With a 20-year history of innovation, Riverbed is agile, yet proven, and we are disrupting the market with differentiated solutions that enable our customers to deliver secure, seamless digital experiences and accelerate enterprise performance While we are a ‘customer-first’ company, we are all about our people with a shared commitment to creating a global impact. We bring our best selves to work and pursue excellence, trust, and respect for one another. We welcome diversity and value and encourage transparency and open communication throughout the company. We strive to be an inclusive, fair, and enjoyable workplace for our people globally and care about their wellbeing. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together.

We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. We understand that when people can be themselves, more is possible. We would love to have more people on board to join us on our journey to be better every day! So, come speak with us about career possibilities at Riverbed.

Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.