Sales Engineer

Credo AI is a venture-backed company on a mission to empower organizations to responsibly build, adopt, procure and use AI at scale. Credo AI has built a pioneering platform for context-driven AI governance, AI risk assessment and compliance (to regulations like the EU AI Act and standards like NIST AI RMF, ISO 42001 etc) to ensure compliant, fair, and auditable development and use of AI. Our goal is to move responsible AI development from an “ethical” choice to an obvious one-by ensuring AI’s benefits are universally accessible while addressing the full spectrum of its risks. We aim to do this both by making it easier for organizations to integrate responsible AI Governance practices into their AI development and by collaborating with regulators/policymakers to set up appropriate ecosystem incentives. Founded in 2020, Credo AI has been recognized as a one of the Most Innovative Companies of 2024 by Fast Company, a Technology Pioneer by the World Economic Forum, named to the CBInsights’ AI 100 List and World’s Most Promising Startups list, and included in Fast Company’s Next Big Thing in Tech and Intelligent Applications Top 40 by Madrona, Goldman Sachs, Microsoft and Pitchbook.

About The Role

As a Sales Engineer, you’ll drive revenue growth by partnering with Account Executives, Customer Success, and other cross-functional stakeholders to qualify deals, design solutions, and ensure technical success with our products. You will perform technical assessments, create tailored solutions, resolve technical challenges, implement proofs-of-concepts, and develop content to empower our sales team and enable our customers.

You will act as a technical expert and trusted advisor, clearly communicating complex concepts to convey the value of our AI governance software to various stakeholders. Your efforts will promote the adoption of Responsible AI, ensuring organizations can harness artificial intelligence effectively while maintaining trust and compliance with applicable regulations and guidelines.

You might be a good fit if:

• You have a strong curiosity and a robust understanding of technology applications in solving diverse problems
• You have 3-5 years of experience in technical pre-sales, preferably in a high-growth startup environment
• You have Responsible AI expertise
• You are willing to travel for client engagements
• You are known for your clear communication skills, and ability to discuss complex technical issues in an understandable way
• You thrive in a fast-paced environment and have an aptitude for creating new processes to improve sales effectiveness

Expectations:

• Translate client needs into technical solutions aligned with Responsible AI principles
• Conduct discovery sessions to understand technical and business needs of prospects
• Develop and deliver compelling product demonstrations and lead 2 week product trials/POCs
• Identify and manage gaps between prospects’ needs and product capabilities
• Oversee the technical aspects of the sales cycle to ensure closure
• Represent the company at industry events to enhance our sales pipeline

Compensation:

The expected base salary range for this position is $130,000 – $170,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the specified location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Location & Remote Culture:

We are a fully distributed company and are comfortable hiring in any location (location-specific legal requirements permitting). While this is a remote role and we’re a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values.

Credo AI Benefits & Perks:

• Competitive Salary and Equity
• Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home.
• Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups.
• Unlimited PTO: Credo AI has unlimited time off to support our employees
• Generous Parental Leave: We offer up to 12 weeks of paid parental leave.
• 401(k) plan for employees (US only)