Solution Architect

Interface.ai is a leading Conversational AI SaaS company focused on providing cutting-edge solutions to the financial services industry. We serve close to 100 financial institutions today. We are one of the fastest-growing AI + financial technology companies in the industry, and we have grown 1800% in the last one year and recently featured as one of the top 100 fastest-growing fintech companies in Silicon Valley. Our mission is to empower every financial institution to scale efficiently and help its customers achieve financial wellness.

Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 160+ people strong with employees spread across India and US locations.

As a Solution Architect, you will be responsible for:

• Interpret and translate client requirements into a solution that can be configured from our standard set of offerings
• Aligning solution architecture (including a statement of work, schedules, and other contractual documents) with final terms and conditions
• Design and Architect end to end solutions content that characterizes what products or services are being proposed and how these services will be delivered
• Act as a single point of contact on deals from Deal closure to Go Live
• Estimate for Project or Program Management and or technical effort to drive scope and produce deliverables
• You will be an all-rounder who can design and deliver software by implementing a scalable backend and have a good knowledge of Frontend in a fast-moving,collaborative setup
• Serve as Enterprise Solution Architect for targeted accounts. Role is both E2E thought leader and doer responsible for complex design deliverables
• Ability to present to senior level customer executives on Conversational AI and Intelligent Virtual Assistance solution architecture
• Mentor more junior solution architects on targeted accounts
• Support targeted sales processes representing interface.ai Professional Services
• Support targeted Virtual Assistant-solution training needs
• Collaborate with inteface.ai product teams on key design needs virtual assistant- solution
• Develop best practices for targeted solution offerings and a process to manage SA best practices in solution design

Requirements:

• Extremely self-motivated
• Ability to learn quickly
• Growth Mindset (read this if you don’t know what it means – link)
• Emotional Maturity (read this if you don’t know what it means – link)
• Passionate about the possibilities at the intersection of AI + Banking
• Worked in a startup of 5 to 30 employees
• 8+ years of experience as Solutions Architect /Technical Architect or any Technical roles catering to US customers
• Extensive hands-on experience preferably in Node.JS/Express.JS/Hapi.js/Koa.js, 4.NoSQL DBs and Relational Database (preferably MYSQL/PostgreSQL)
• Strong understanding of systems using real-time interactions (web sockets, long-polling,server-sent events)
• Design and implementation of low-latency, high-availability, and performance applications.
• Implementation of security and data protection.
• Experience managing multiple services and modules with distributed and scalable systems.
• Working closely with product owners to help gather and refine requirements for upcoming product features.
• Experience working in an agile team environment and proficient understanding of code versioning tools, such as Git.
• Mentor junior developers in best practices, providing guidance for implementation strategies.
• Experience in HTML5, CSS3, Angular.JS or React.js.
• Experienced in positioning and delivering complex AI solution as a Solution Architect or Technical Architect.
• MBA is good to have, but not mandatory
• Should have excellent analytical skills and critical thinking ability
• Have thirst for knowledge and a love of research
• Previous work experience in a chatbot space is a huge plus

At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person’s unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.